Question 1

Can I choose or customize my meals?

Accepted Answer

Yes. Each week we offer a weekly specials menu you can choose from along with our base meals. You can also build a meal that will calculate your macros.

Question 2

How long do my meals stay fresh?

Accepted Answer

We recommend eating your meals in first 5 days.

Question 3

Can I freeze my meals?

Accepted Answer

We recommend eating our meals fresh however if you can’t consume in 5 days we recommend freezing remaining meals. When you are ready to enjoy, simply thaw and heat to desired temperature.

Question 4

How do I heat my meals?

Accepted Answer

All meals come fresh never frozen, reheat to desired temperature and enjoy!

Question 5

Can I return my meals?

Accepted Answer

Our meals are made fresh same day delivered so we can’t except returns or refunds for personal taste preferences. We want your experience to be as efficient, simple and delicious as possible so if you have any concerns please contact us at mealprep@sonomafitmeals.com and we will make it right.

Question 6

I got the wrong meals..

Accepted Answer

We strive for excellence but If you received something other than what was on your order confirmation, email our support team at mealprep@sonomafitmeals.com and we will make it right.

Question 7

What about allergens?

Accepted Answer

Please look at ingredients on each meal to determine if it fits your dietary needs. If you have any allergies you can also email us at mealprep@sonomafitmeals.com and we will help guide you to ensure your meals do not contain any ingredients your allergic to. Please contact and health professional to see if our meals are right for you.

Question 8

Where do you source your ingredients?

Accepted Answer

As Sonoma County natives we value sourcing all of our ingredients locally to support local business.

Question 9

How do I know which meal is right for me?

Accepted Answer

All of our meals come with the macro-nutrients breakdown (Protein, Fat, Carbs). You can also build and customize your meals that will show your macro breakdown for those tracking their macros. We also strive to ensure that our meals are working for our clients and not against them so if you have any macro concerns our team is here to help at mealprep@sonomafitmeals.com

Question 10

What days do you deliver?

Accepted Answer

We currently deliver locally on Sundays between 5pm-7:30pm. If you will not be home we advise leaving out a ice chest with a ice pack or contacting our team at mealprep@sonomafitmeals.com for alternate arrangements. We try and be as flexible as possible to ensure great service.

Question 11

When can I pickup my order?

Accepted Answer

All pickups are between 3pm-6pm Sundays at our designated pickup location.

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